How It Works

From enquiry to qualified brief.
Without lifting a finger.

Instructed sits between your portals and your negotiators — qualifying every enquiry in real time so your team only ever calls leads that are worth calling.

01

Enquiry comes in

Whether it's a Rightmove enquiry at 2am, a Zoopla form on Sunday, or a website message during a viewing — every lead routes automatically into Instructed. No copy/paste. No manual triage. We integrate directly with the channels your agency already uses.

  • Works with Rightmove & Zoopla
  • Connects to your website forms
  • Email forwarding supported
02

AI scores the lead

Our AI is trained specifically on UK property enquiries. It reads the message, evaluates buyer signals — budget, position, timeline, intent — and assigns a Hot, Warm or Cold rating. Where information is missing, it asks the lead a smart follow-up to fill the gap.

  • UK-property-specific training
  • Smart follow-up questions
  • Scored in under 60 seconds
03

Brief lands in the inbox

A clean, structured lead brief is delivered to your negotiator — score, summary, budget, timeline, position and recommended next step. They walk into the office to a prioritised pipeline. No more sifting. No more guessing. Just deals to close.

  • Email or CRM delivery
  • Mobile-friendly briefs
  • Prioritised by score

Ready to see it in action?

We'll show you Instructed running on real enquiries from agencies like yours. 20 minutes. No pitch deck.